{"id":13587,"date":"2025-02-05T18:24:40","date_gmt":"2025-02-05T18:24:40","guid":{"rendered":"https:\/\/comparedbusiness.com\/uk\/?p=13587"},"modified":"2025-02-07T10:20:06","modified_gmt":"2025-02-07T10:20:06","slug":"voip-call-quality","status":"publish","type":"post","link":"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-call-quality\/","title":{"rendered":"VoIP Call Quality: Best Practices To Monitor &amp; Improve It"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13587\" class=\"elementor elementor-13587\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5449472 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5449472\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28fa3c0\" data-id=\"28fa3c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf3d956 elementor-widget elementor-widget-text-editor\" data-id=\"cf3d956\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Clear communication in business is as important as water for a plant. Whether you\u2019re closing a deal with a client, running a customer support centre, or collaborating with remote teams, a clear and stable connection is essential. VoIP solves this problem for you, but many businesses struggle with VoIP call quality issues like choppy audio, dropped calls or frustrating delays.<\/p><p>This guide will describe the factors affecting call quality, tools for monitoring performance and best practices to help your business enhance voice quality. So let\u2019s begin. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c69452 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c69452\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eae1ee8\" data-id=\"eae1ee8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32ea51c elementor-widget elementor-widget-heading\" data-id=\"32ea51c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"what_is_voip_call_quality\"><\/span>What is VoIP call quality?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70bff74 elementor-widget elementor-widget-image\" data-id=\"70bff74\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/What-is-VoIP-Call-Quality-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-13592\" alt=\"What is VoIP Call Quality\" srcset=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/What-is-VoIP-Call-Quality-768x512.jpg 768w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/What-is-VoIP-Call-Quality-300x200.jpg 300w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/What-is-VoIP-Call-Quality-1024x683.jpg 1024w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/What-is-VoIP-Call-Quality.jpg 1500w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a371f7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a371f7b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7974a94\" data-id=\"7974a94\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db9c3a0 elementor-widget elementor-widget-text-editor\" data-id=\"db9c3a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>VoIP call quality refers to the clarity, consistency and overall performance of voice communication over a <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/what-is-voip\/\">VoIP system<\/a><\/strong><\/span>. Unlike traditional phone lines, VoIP phones rely on internet-based transmissions, which means call quality is directly influenced by network stability, bandwidth and routing efficiency.<\/p><p>Key VoIP call quality metrics that define VoIP audio quality include latency, jitter, packet loss and MOS score (Mean Opinion Score). A good VoIP system ensures low latency, minimal jitter and stable packet delivery. The explanation of all these parameters is provided later in the article. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4fd1064 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fd1064\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-44f79d1\" data-id=\"44f79d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48c9ce8 elementor-widget elementor-widget-heading\" data-id=\"48c9ce8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Compare VoIP Phone System Quotes Today<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49e88c8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"49e88c8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get A Quote Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e686ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e686ce\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-368881f\" data-id=\"368881f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1998b1 elementor-widget elementor-widget-spacer\" data-id=\"a1998b1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c65b98 elementor-widget elementor-widget-heading\" data-id=\"8c65b98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How VoIP calls are transmitted over the internet<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dc0c0d elementor-widget elementor-widget-text-editor\" data-id=\"0dc0c0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unlike traditional phone systems that use circuit-switched networks, VoIP calls travel over packet-switched networks. Here\u2019s how the process looks:<\/p><ol><li><strong>Voice conversion:<\/strong> Your speech is converted into digital data packets.<\/li><li><strong>Packet transmission:<\/strong> These packets are sent over the internet through VoIP traffic.<br \/><br \/><\/li><li><strong>Data routing:<\/strong> The packets are routed through various network points before reaching the recipient.<br \/><br \/><\/li><li><strong>Reassemble and playback:<\/strong> The recipient\u2019s system reconstructs the packets into audio.<\/li><\/ol><p>This process happens in milliseconds, therefore certain issues can arise. This is why measures to improve the call quality are taken.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-217647b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"217647b6\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1add2b4b\" data-id=\"1add2b4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-130b92d0 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"130b92d0\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor-pro - v3.25.0 - 03-11-2024 *\/\n@charset \"UTF-8\";.entry-content blockquote.elementor-blockquote:not(.alignright):not(.alignleft),.entry-summary blockquote.elementor-blockquote{margin-left:0;margin-right:0}.elementor-widget-blockquote blockquote{background:transparent;border:0;color:#3f444b;font-size:100%;font-style:normal;margin:0;outline:0;padding:0;quotes:none;vertical-align:baseline}.elementor-widget-blockquote blockquote .e-q-footer:after,.elementor-widget-blockquote blockquote .e-q-footer:before,.elementor-widget-blockquote blockquote cite:after,.elementor-widget-blockquote blockquote cite:before,.elementor-widget-blockquote blockquote:after,.elementor-widget-blockquote blockquote:before{content:none}.elementor-blockquote{transition:.3s}.elementor-blockquote__author,.elementor-blockquote__content{font-style:normal;margin-bottom:0}.elementor-blockquote__author{font-weight:700}.elementor-blockquote .e-q-footer{display:flex;justify-content:space-between;margin-top:12px}.elementor-blockquote__tweet-button{align-self:flex-end;color:#1da1f2;display:flex;line-height:1;position:relative;transition:.3s;width:-moz-max-content;width:max-content}.elementor-blockquote__tweet-button:hover{color:#0967a0}.elementor-blockquote__tweet-button span{font-weight:600}.elementor-blockquote__tweet-button i,.elementor-blockquote__tweet-button span{vertical-align:middle}.elementor-blockquote__tweet-button i+span,.elementor-blockquote__tweet-button svg+span{margin-inline-start:.5em}.elementor-blockquote__tweet-button svg{fill:#1da1f2;height:1em;width:1em}.elementor-blockquote__tweet-label{white-space:pre-wrap}.elementor-blockquote--button-skin-bubble .elementor-blockquote__tweet-button,.elementor-blockquote--button-skin-classic .elementor-blockquote__tweet-button{background-color:#1da1f2;border-radius:100em;color:#fff;font-size:15px;padding:.7em 1.2em}.elementor-blockquote--button-skin-bubble .elementor-blockquote__tweet-button:hover,.elementor-blockquote--button-skin-classic .elementor-blockquote__tweet-button:hover{background-color:#0967a0;color:#fff}.elementor-blockquote--button-skin-bubble .elementor-blockquote__tweet-button:hover:before,.elementor-blockquote--button-skin-classic .elementor-blockquote__tweet-button:hover:before{border-inline-end-color:#0967a0}.elementor-blockquote--button-skin-bubble .elementor-blockquote__tweet-button svg,.elementor-blockquote--button-skin-classic .elementor-blockquote__tweet-button svg{fill:#fff;height:1em;width:1em}.elementor-blockquote--button-skin-bubble.elementor-blockquote--button-view-icon .elementor-blockquote__tweet-button,.elementor-blockquote--button-skin-classic.elementor-blockquote--button-view-icon .elementor-blockquote__tweet-button{height:2em;padding:0;width:2em}.elementor-blockquote--button-skin-bubble.elementor-blockquote--button-view-icon .elementor-blockquote__tweet-button i,.elementor-blockquote--button-skin-classic.elementor-blockquote--button-view-icon .elementor-blockquote__tweet-button i{left:50%;position:absolute;top:50%;transform:translate(-50%,-50%)}.elementor-blockquote--button-skin-bubble .elementor-blockquote__tweet-button:before{border:.5em solid transparent;border-inline-end-color:#1da1f2;content:\"\";left:-.8em;position:absolute;top:50%;transform:translateY(-50%) scaleY(.65);transition:.3s}.elementor-blockquote--button-skin-bubble.elementor-blockquote--align-left .elementor-blockquote__tweet-button:before{border-left-color:transparent;border-right-color:#1da1f2;left:-.8em;right:auto}.elementor-blockquote--button-skin-bubble.elementor-blockquote--align-left .elementor-blockquote__tweet-button:hover:before{border-right-color:#0967a0}.elementor-blockquote--button-skin-bubble.elementor-blockquote--align-right .elementor-blockquote__tweet-button:before{border-left-color:#1da1f2;border-right-color:transparent;left:auto;right:-.8em}.elementor-blockquote--button-skin-bubble.elementor-blockquote--align-right .elementor-blockquote__tweet-button:hover:before{border-left-color:#0967a0}.elementor-blockquote--skin-boxed .elementor-blockquote{background-color:#f9fafa;padding:30px}.elementor-blockquote--skin-border .elementor-blockquote{border-color:#f9fafa;border-inline-start-width:7px;border-style:solid;padding-inline-start:20px}.elementor-blockquote--skin-quotation .elementor-blockquote:before{color:#f9fafa;content:\"\u201c\";display:block;font-family:Times New Roman,Times,serif;font-size:100px;font-weight:900;height:.6em;line-height:1}.elementor-blockquote--skin-quotation .elementor-blockquote__content{margin-top:15px}.elementor-blockquote--align-left .elementor-blockquote__content{text-align:left}.elementor-blockquote--align-left .elementor-blockquote .e-q-footer{flex-direction:row}.elementor-blockquote--align-right .elementor-blockquote__content{text-align:right}.elementor-blockquote--align-right .elementor-blockquote .e-q-footer{flex-direction:row-reverse}.elementor-blockquote--align-center .elementor-blockquote{text-align:center}.elementor-blockquote--align-center .elementor-blockquote .e-q-footer,.elementor-blockquote--align-center .elementor-blockquote__author{display:block}.elementor-blockquote--align-center .elementor-blockquote__tweet-button{margin-left:auto;margin-right:auto}<\/style>\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tAccording to a report by CloudTalk, 69% of employees use internet-based voice services like VoIP.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-322fcfc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"322fcfc\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec6f585\" data-id=\"ec6f585\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb0c253 elementor-widget elementor-widget-spacer\" data-id=\"bb0c253\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-905f709 elementor-widget elementor-widget-heading\" data-id=\"905f709\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"factors_that_affect_voip_call_quality\"><\/span>Factors that affect VoIP call quality<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ee5de elementor-widget elementor-widget-image\" data-id=\"d2ee5de\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"508\" src=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Factors-Affecting-VoIP-qUALITY-768x508.png\" class=\"attachment-medium_large size-medium_large wp-image-13593\" alt=\"\" srcset=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Factors-Affecting-VoIP-qUALITY-768x508.png 768w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Factors-Affecting-VoIP-qUALITY-300x199.png 300w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Factors-Affecting-VoIP-qUALITY.png 846w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc4585 elementor-widget elementor-widget-text-editor\" data-id=\"7cc4585\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Let\u2019s explore the top factors that influence VoIP audio quality and how they impact your business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dca9d75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dca9d75\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c12c6fd\" data-id=\"c12c6fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4b3952 elementor-widget elementor-widget-heading\" data-id=\"f4b3952\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Internet connection<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4a80a elementor-widget elementor-widget-text-editor\" data-id=\"2f4a80a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your internet connection is the lifeline of <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/what-is-voip-technology\/\">VoIP technology<\/a><\/strong><\/span>. If it\u2019s unstable, overloaded or too slow, VoIP call quality issues like lag, robotic voices and delays will follow.<\/p><ul><li>Insufficient bandwidth can\u2019t handle VoIP traffic, leading to choppy audio.<\/li><li>Slow internet speeds increase latency which causes delays in business conversations.<\/li><li>Unstable connections result in frequent dropped calls.<\/li><\/ul><p>Therefore, <strong>it is recommended to have high-speed internet to resolve these issues (a minimum of 100 kbps per call).<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df60267 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df60267\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d67876e\" data-id=\"d67876e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35b0127 elementor-widget elementor-widget-heading\" data-id=\"35b0127\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Network congestion<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdbe5b elementor-widget elementor-widget-text-editor\" data-id=\"3cdbe5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If your office network is handling VoIP calls, <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-texting\/\">VoIP texting<\/a><\/strong><\/span>, video conferences, file downloads and cloud applications all at once, it\u2019s bound to struggle. This overload causes poor call quality as VoIP packets fight for bandwidth with other traffic.<\/p><p>This will lead to packet loss and jitter, making voices sound distorted or robotic. To solve this, <strong>prioritise VoIP traffic using Quality of Service (QoS) settings on your router.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e7810e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e7810e\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8176119\" data-id=\"8176119\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c915e8 elementor-widget elementor-widget-heading\" data-id=\"9c915e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Latency<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb17694 elementor-widget elementor-widget-text-editor\" data-id=\"bb17694\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Latency refers to the time it takes for your voice to travel from your VoIP phone to the recipient. High latency leads to frustrating delays, which make conversations feel disjointed. It makes the conversations awkward with frequent interruptions.<\/p><p>Moreover, it gives rise to issues like echo and overlapping speech. Result? Bad call experience. Solution? <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/voip-phone-system\/\">Choose a reliable VoIP provider<\/a> <\/strong><\/span>with low-latency data centres. <strong>A latency below 150 ms is enough for smooth conversations.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3da2b0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3da2b0b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73e05ef\" data-id=\"73e05ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af6641c elementor-widget elementor-widget-heading\" data-id=\"af6641c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Jitter<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9b438 elementor-widget elementor-widget-text-editor\" data-id=\"1d9b438\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Jitter occurs when voice packets arrive at different times instead of in a steady flow. The result? Voice sounds robotic, broken or completely out of sync. This makes the conversation garbled and unnatural.<\/p><p>To avoid this, use a jitter buffer (or consult with your VoIP provider) to smooth out packet delivery. <strong>The ideal jitter is between the range of 30 ms and 40 ms.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c39308 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c39308\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b83544\" data-id=\"7b83544\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b50e97 elementor-widget elementor-widget-heading\" data-id=\"8b50e97\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Packet loss<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-935a9cc elementor-widget elementor-widget-text-editor\" data-id=\"935a9cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Packet loss happens when voice data packets fail to reach their destination, leaving awkward gaps in conversations. It\u2019s one of the most frustrating VoIP call quality issues and is usually caused by network congestion or weak internet issues.<\/p><p>This leads to missing words or entire sentences being lost or in extreme cases, one-way audio issues, where one party can\u2019t hear the other. <\/p><p><strong>It\u2019s recommended to maintain packet loss below 1% for good call quality. <\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3516cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3516cd\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d02c945\" data-id=\"d02c945\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2038c02 elementor-widget elementor-widget-heading\" data-id=\"2038c02\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. VoIP provider\u2019s infrastructure<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-987c0ed elementor-widget elementor-widget-text-editor\" data-id=\"987c0ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Not all VoIP providers are created equal. Some have strong, redundant network infrastructure, while others may use lower-quality routing, which leads to VoIP audio quality issues.<\/p><p>As a solution, <strong>choose a VoIP provider with strong global data centres<\/strong> and always ask about SLA for uptime guarantees.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-570efda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"570efda\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b66ac25\" data-id=\"b66ac25\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bba8ab1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bba8ab1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get VoIP Phone Quotes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ccb0f elementor-widget elementor-widget-spacer\" data-id=\"37ccb0f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69c50ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69c50ff\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fe8fd1d\" data-id=\"fe8fd1d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c900d0b elementor-widget elementor-widget-heading\" data-id=\"c900d0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"how_to_monitor_voip_call_quality\"><\/span>How to monitor VoIP call quality?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f66cef8 elementor-widget elementor-widget-text-editor\" data-id=\"f66cef8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you don\u2019t measure it, you can\u2019t improve it. This line never gets old. VoIP call quality monitoring is significant for your business because, without proper tracking, choppy audio and dropped calls can become the norm.<\/p><p>So how do you keep tabs on your VoIP audio quality and ensure every call runs smoothly?<\/p><p>Measure the following:<\/p><ul><li><strong>Mean Opinion Score (MOS)<\/strong>: It is a 1-to-5 rating system that measures the overall quality of a VoIP call. 5 is perfect and anything below 3 is poor.<br \/><br \/><\/li><li><strong>Latency:<\/strong> Try to keep it below 150 ms. Anything above 250 ms results in a noticeable lag.<br \/><br \/><\/li><li><strong>Jitter:<\/strong> Anything below 30 ms is considered good for smooth conversations. You go above 40 ms and that can result in poor call quality.<br \/><br \/><\/li><li><strong>Packet loss:<\/strong> Ideally, it should be less than 1%. Above 3-4% can result in choppy audio or total call failures.<br \/><br \/><\/li><li><strong>Round Trip Time (RTT):<\/strong> RTT measures how long a voice packet takes to travel to the recipient and back. Ideal RTT is under 300 ms<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31d4e16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31d4e16\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8bf276\" data-id=\"b8bf276\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f60be5 elementor-widget elementor-widget-heading\" data-id=\"5f60be5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"best_voip_monitoring_tools\"><\/span>Best VoIP monitoring tools<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d967f elementor-widget elementor-widget-text-editor\" data-id=\"f4d967f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Monitoring your VoIP call quality parameters is much easier with the right tools. Here are some of the trusted ones for your business in the UK.<\/p><ol><li><strong>Wireshark:<\/strong> It\u2019s a free, open-source tool that captures and analyses VoIP packet data, helping you diagnose network congestion and latency issues.<br \/><br \/><\/li><li><strong>PRTG Network Monitor:<\/strong> It provides real-time VoIP call quality monitoring for every call.<br \/><br \/><\/li><li><strong>VoIP Spear:<\/strong> It\u2019s a cloud-based service that continuously tests VoIP call quality, offering MOS score analysis and troubleshooting insights.<br \/><br \/><\/li><li><strong>SolarWinds VoIP &amp; Network Quality Manager:<\/strong> It is perfect for businesses that need deep network performance tracking. It helps in identifying poor call quality issues like unstable internet or overloaded routers.<\/li><\/ol><p>Your IT team can use these tools along with the monitoring dashboard provided by your provider to come up with insights. For example, if you notice a spike in packet loss every afternoon, you can track it and find out that it was because of large files clogging the network. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc49620 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"cc49620\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tAccording to a report by Nextiva, companies that used contact centre analytics decreased their Average Handle time by 40%.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-559d23c elementor-widget elementor-widget-spacer\" data-id=\"559d23c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89de861 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89de861\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1673b09\" data-id=\"1673b09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eb32da elementor-widget elementor-widget-heading\" data-id=\"4eb32da\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"best_practices_to_improve_voip_call_quality\"><\/span>Best practices to improve VoIP call quality<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80a8a5b elementor-widget elementor-widget-text-editor\" data-id=\"80a8a5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Let\u2019s now explore the top strategies to ensure crystal-clear VoIP calls and eliminate call disruptions for good.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eea0f44 elementor-widget elementor-widget-heading\" data-id=\"eea0f44\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Upgrade to a high-speed connection<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d60c44 elementor-widget elementor-widget-text-editor\" data-id=\"4d60c44\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If your bandwidth is too low or your network is congested, call quality will suffer. To ensure smooth VoIP performance, your business should meet these minimum bandwidth requirements:<\/p><ul><li>100 kbps per VoIP call.<\/li><li>500 kbps &#8211; 1 Mbps per VoIP call for HD voice quality.<\/li><li>Higher bandwidths if using video conferencing.<\/li><\/ul><p>Other than that, you can use a wired connection instead of Wi-Fi.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f683db elementor-widget elementor-widget-heading\" data-id=\"7f683db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Implement Quality of Service (QoS) settings<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c41a09 elementor-widget elementor-widget-text-editor\" data-id=\"7c41a09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Even with fast internet, if your VoIP traffic is competing with YouTube traffic, cloud backups and large file downloads, poor call quality is inevitable. QoS is a router feature that prioritises VoIP traffic over other types of data. Setting it up is easy.<\/p><ol><li>Log into your router settings.<\/li><li>Find the QoS section (under \u201cAdvanced Settings\u201d or \u201cTraffic Management.\u201d<\/li><li>Enable QoS and select VoIP traffic as the highest priority.<\/li><li>Save changes and restart your router.<\/li><\/ol><p>Or contact your ISP and ask them to do it for you. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3322b3 elementor-widget elementor-widget-image\" data-id=\"f3322b3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"658\" src=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-768x658.png\" class=\"attachment-medium_large size-medium_large wp-image-13594\" alt=\"\" srcset=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-768x658.png 768w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-300x257.png 300w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-1024x877.png 1024w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-1536x1316.png 1536w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Change-the-QoS-Settings-2048x1755.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6afe7 elementor-widget elementor-widget-spacer\" data-id=\"8c6afe7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84fd5f0 elementor-widget elementor-widget-heading\" data-id=\"84fd5f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"> 3. Reduce network congestion<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a5650c elementor-widget elementor-widget-text-editor\" data-id=\"9a5650c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Imagine trying to have a phone call in a room full of shouting people &#8211; that\u2019s what happens when your network is overloaded. Too many devices saturating bandwidth leads to delayed audio and dropped calls. It can occur due to too many users downloading files, multiple video calls running at the same time or employees streaming media on the network continuously.<\/p><p>Reduce network congestion by:<\/p><ul><li>Limiting bandwidth-heavy applications.<br \/><br \/><\/li><li>Setting up a dedicated VoIP network for customer support and meetings.<br \/><br \/><\/li><li>Using a dual-band or tri-band router. This ensures better data distribution across devices.<br \/><br \/><\/li><li>Scheduling large file downloads: Run updates and backups after work hours. <\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ea6190 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ea6190\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b85b816\" data-id=\"b85b816\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90f082a elementor-widget elementor-widget-heading\" data-id=\"90f082a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Use wired connections<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7052251 elementor-widget elementor-widget-text-editor\" data-id=\"7052251\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wi-Fi is great for browsing the web, but when it comes to increasing VoIP call quality, wired connections (Ethernet) always win. It eliminates signal interference and ensures consistent call quality. Moreover, with a wired connection, voice packets travel faster, which reduces delays.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a6e207 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a6e207\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff1c346\" data-id=\"ff1c346\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21167d6 elementor-widget elementor-widget-heading\" data-id=\"21167d6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Choose the right VoIP provider<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42e50f elementor-widget elementor-widget-text-editor\" data-id=\"a42e50f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your VoIP provider\u2019s infrastructure plays a crucial role in call quality. So what to look for in a reliable VoIP provider?<\/p><ul><li>Strong, global infrastructure.<\/li><li>Guaranteed uptime and QoS support.<\/li><li>Built-in call monitoring tools.<\/li><li>24\/7 customer support.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8055dde elementor-widget elementor-widget-image\" data-id=\"8055dde\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"781\" src=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-768x781.png\" class=\"attachment-medium_large size-medium_large wp-image-13595\" alt=\"Selecting A VoIP Provider\" srcset=\"https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-768x781.png 768w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-295x300.png 295w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-1007x1024.png 1007w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-1510x1536.png 1510w, https:\/\/comparedbusiness.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Selecting-A-VoIP-Provider-2013x2048.png 2013w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd70b03 elementor-widget elementor-widget-spacer\" data-id=\"cd70b03\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e2fef2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e2fef2\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ef86d7\" data-id=\"8ef86d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-354e204 elementor-widget elementor-widget-heading\" data-id=\"354e204\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Invest in high-quality VoIP equipment<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e53126b elementor-widget elementor-widget-text-editor\" data-id=\"e53126b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/what-equipment-is-needed-for-voip\/\">VoIP equipment<\/a><\/strong><\/span> is what gives your system intrinsic strength. Cheap routers, outdated VoIP phones and low-quality headsets can add echo and ruin call clarity. Choose the following:<\/p><ul><li>Business-grade routers with QoS support and <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/what-is-a-voip-adapter\/\">VoIP adapters<\/a> <\/strong><\/span>if you don\u2019t wish to buy special VoIP phones.<\/li><li>VoIP-compatible headsets with noise cancellation.<\/li><li>Power over Ethernet (PoE) switches to ensure consistent data flow to VoIP devices. <\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0f21df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0f21df\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a92f536\" data-id=\"a92f536\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-760ca03 elementor-widget elementor-widget-heading\" data-id=\"760ca03\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Regularly update VoIP software<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef320e6 elementor-widget elementor-widget-text-editor\" data-id=\"ef320e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Just like any technology, VoIP software and firmware need regular updates to stay efficient, secure and free from performance issues. Older software may not optimise VoIP traffic properly and hackers can exploit outdated VoIP systems.<\/p><p>For this matter, enable automatic updates for your VoIP system, regularly update router firmware and train your IT staff to monitor the updates and apply patches immediately. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46073ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46073ce\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e9ad73\" data-id=\"7e9ad73\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77f3489 elementor-widget elementor-widget-heading\" data-id=\"77f3489\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"get_a_voip_system_with_enhanced_voip_call_quality_with_comparedbusiness\"><\/span>Get A VoIP System With Enhanced VoIP Call Quality With ComparedBusiness<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b50ce4 elementor-widget elementor-widget-text-editor\" data-id=\"2b50ce4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>ComparedBusiness manages the process of setting up a top-notch VoIP phone system for your business by connecting you with professional VoIP providers in the UK. Just submit your requirements in under 2 minutes and we will get back to you with quotes from VoIP providers. This service doesn\u2019t cost you anything.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dcb428a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dcb428a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0fa2f1\" data-id=\"a0fa2f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a06ae0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4a06ae0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get VoIP Phone Quotes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e8bad elementor-widget elementor-widget-spacer\" data-id=\"a3e8bad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43bb1ed7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43bb1ed7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f245575\" data-id=\"1f245575\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d464dd elementor-widget elementor-widget-heading\" data-id=\"3d464dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"faqs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35c774ef elementor-widget elementor-widget-accordion\" data-id=\"35c774ef\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to measure VoIP call quality?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9021\"><p>VoIP call quality is measured using metrics like Mean Opinion Score (MOS), latency, jitter and packet loss. Tools like Wireshark, VoIP Spear and PRTG Network Monitor track these parameters, helping businesses identify and resolve call quality issues.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why are my VoIP calls choppy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9022\"><p>Choppy VoIP calls are usually caused by network congestion or packet loss. If your internet connection is unstable or overloaded, voice packets arrive inconsistently, leading to robotic-sounding audio. QoS settings, a faster internet connection and using a wired connection can help fix this issue.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9023\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9023\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I fix the jitter on my VoIP?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9023\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9023\"><p>To fix jitter, enable jitter buffers on your VoIP system, prioritise VoIP traffic using QoS settings and switch to a wired connection instead of WI-Fo. Also, ensure your router and network devices are optimised for VoIP traffic to maintain a stable call experience.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9024\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9024\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do you improve VoIP call quality?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9024\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9024\"><p>Improving VoIP call quality requires a stable internet connection, QoS settings, high-quality VoIP hardware, and regular call quality monitoring. Using a dedicated VoIP network, business-grade routers and updating VoIP software also prevents issues like dropped calls, latency and jitter, and ensures seamless VoIP communication.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to measure VoIP call quality?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>VoIP call quality is measured using metrics like Mean Opinion Score (MOS), latency, jitter and packet loss. Tools like Wireshark, VoIP Spear and PRTG Network Monitor track these parameters, helping businesses identify and resolve call quality issues.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why are my VoIP calls choppy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Choppy VoIP calls are usually caused by network congestion or packet loss. 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VoIP solves this problem for you, but many businesses struggle with VoIP call quality issues like choppy audio, &#8230; <a title=\"VoIP Call Quality: Best Practices To Monitor &amp; Improve It\" class=\"read-more\" href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-call-quality\/\">Read more<\/a><\/p>\n","protected":false},"author":11,"featured_media":13589,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-13587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip-system"],"_links":{"self":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/13587"}],"collection":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/comments?post=13587"}],"version-history":[{"count":8,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/13587\/revisions"}],"predecessor-version":[{"id":13606,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/13587\/revisions\/13606"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/media\/13589"}],"wp:attachment":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/media?parent=13587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/categories?post=13587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/tags?post=13587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}