{"id":9860,"date":"2024-07-05T09:37:29","date_gmt":"2024-07-05T09:37:29","guid":{"rendered":"https:\/\/comparedbusiness.com\/uk\/?p=9860"},"modified":"2024-08-09T10:53:58","modified_gmt":"2024-08-09T10:53:58","slug":"benefits-of-voip-for-small-business","status":"publish","type":"post","link":"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/benefits-of-voip-for-small-business\/","title":{"rendered":"Top 6 Benefits of VoIP for Small Businesses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9860\" class=\"elementor elementor-9860\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5449472 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5449472\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28fa3c0\" data-id=\"28fa3c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf3d956 elementor-widget elementor-widget-text-editor\" data-id=\"cf3d956\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>One of the concepts that are thrown out a lot in communication is that VoIP is only suitable for large businesses. Spoiler Alert! No.<\/p><p>One report by Startupanz stated that startups can reduce their communication cost by 90% by using VoIP. However, cost-effectiveness is not the only benefit of VoIP. VoIP or <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/what-is-voip\/\">Voice over Internet Protocol<\/a><\/strong><\/span> is beneficial for small businesses in terms of the scope of features, scalability, and flexibility.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73b2114 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73b2114\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5625eb0\" data-id=\"5625eb0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f050566 elementor-widget elementor-widget-heading\" data-id=\"f050566\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"benefits_of_voip_for_small_businesses\"><\/span>Benefits of VoIP for small businesses<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24bb054 elementor-widget elementor-widget-text-editor\" data-id=\"24bb054\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Let\u2019s have a detailed look at the advantages of VoIP for your small business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e686ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e686ce\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-368881f\" data-id=\"368881f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c65b98 elementor-widget elementor-widget-heading\" data-id=\"8c65b98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. It is affordable<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dc0c0d elementor-widget elementor-widget-text-editor\" data-id=\"0dc0c0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Let\u2019s get this straight &#8211; when <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-vs-landline\/\">compared with a landline system<\/a><\/strong><\/span>, a VoIP phone system is always more cost-effective.<\/p><p>Firstly, it leverages the existing internet infrastructure which eliminates the need for extensive physical wiring required for landlines. This reduces the initial setup cost.<\/p><p>Secondly, VoIP calls are transmitted over the internet which reduces the international call charges for your business. If your business has a global clientele, these reduced per-minute charges aid in the scalability.<\/p><p>Thirdly, a VoIP line is available at a cost of less than 50% of what a landline phone line costs. Basic packages start at \u00a37- \u00a310.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfb6f8f eael-dt-th-align-center eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"6bfb6f8f\" data-element_type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eael-data-table-wrap\" data-table_id=\"6bfb6f8f\" id=\"eael-data-table-wrapper-6bfb6f8f\" data-custom_responsive=\"false\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-6bfb6f8f\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Cost of landline phone line<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Cost of VoIP phone line<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Lowest: \u00a320- \u00a325\n\n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Lowest: \u00a37- \u00a310\n\n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Highest: \u00a325- \u00a360\n\n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Highest: \u00a320- \u00a350<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fae656c elementor-widget elementor-widget-spacer\" data-id=\"fae656c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cdf881 elementor-widget elementor-widget-text-editor\" data-id=\"9cdf881\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Fourthly, VoIP service comes with default features like call forwarding, automated attendants and voicemail-to-email at no extra cost, while you may have to pay for them if you persist with a landline system.<\/p><p>Fifthly, VoIP can be activated on existing devices like a laptop and mobile phone which means you might not even need physical desk phones for your start-up\u2019s customer care officers. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dca9d75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dca9d75\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c12c6fd\" data-id=\"c12c6fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4b3952 elementor-widget elementor-widget-heading\" data-id=\"f4b3952\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. It increases flexibility<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4a80a elementor-widget elementor-widget-text-editor\" data-id=\"2f4a80a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Since VoIP is a cloud-based technology, hence it allows your employees to manage calls from anywhere with an internet connection. Whether they have a <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/non-fixed-voip\/\">non-fixed VoIP<\/a><\/strong><\/span> which is not linked to a physical location or a fixed VoIP in the office space, they can make and receive calls easily. This is ideal for remote work as employees can use their office numbers on their mobile phones even if they\u2019re thousands of miles away from the office.<\/p><p>Also, it comes with advanced features like video conferencing and call analytics. Remote and in-house workers can use these to carry out meetings that increase collaboration and team\u2019s performance.<\/p><p>Moreover, your employees can use VoIP on their digital devices within the office, allowing them to seamlessly move around to find a colleague for assistance with a customer inquiry or handle other tasks, such as making coffee, while on a customer call.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b890bb7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b890bb7\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfb2fb1\" data-id=\"cfb2fb1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5495fc4 elementor-widget elementor-widget-heading\" data-id=\"5495fc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. It makes your system scalable<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f53ae0 elementor-widget elementor-widget-text-editor\" data-id=\"9f53ae0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Scalability is one of the <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-advantages-and-disadvantages\/\">top benefits of VoIP<\/a><\/strong><\/span> for small businesses. As your business grows, your call volume will increase too. VoIP service enables you to add new virtual lines easily. No complex setup or process is involved. You just have to contact your VoIP provider and it will be done within minutes.<\/p><p>Moreover, you can upgrade the existing VoIP packages of your employees with added features like recorded meetings, ring groups and call analytics without needing any hardware.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4fd1064 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fd1064\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-44f79d1\" data-id=\"44f79d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48c9ce8 elementor-widget elementor-widget-heading\" data-id=\"48c9ce8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Compare VoIP Phone System Quotes Today<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49e88c8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"49e88c8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get A Quote Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b86b8c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b86b8c6\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a13892d\" data-id=\"a13892d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b5830c elementor-widget elementor-widget-spacer\" data-id=\"5b5830c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d45c20 elementor-widget elementor-widget-heading\" data-id=\"1d45c20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Customer service is improved<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e92f40a elementor-widget elementor-widget-text-editor\" data-id=\"e92f40a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Certain features of VoIP phone systems improve the customer experience for your customers.<\/p><p>The first one is the Interactive Voice Response (IVR). This uses pre-recorded voice prompts and menus to present options to callers. It quickly directs them to the right department which reduces wait times. Advanced IVR systems even recognise repeat customers and provide them with personalised responses.<\/p><p>The other one is an auto-attendant which is an automated system that directs incoming calls to a specific department or menu options.<\/p><p>The next one is call analytics. This feature provides detailed data insights on call patterns, call volumes and peak times which can be used to optimise customer service.<\/p><p>The next one is voicemail-to-email which transcribes voicemail messages and sends them to emails of the employees. This feature ensures that no client\/customer messages are missed and timely responses are initiated.<\/p><p>The next one is <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-for-mobile\/\">mobile VoIP<\/a><\/strong><\/span> which is a mobile application that allows VoIP to be used on smartphones. Employees can use it to manage calls from anywhere which enhances responsiveness.<\/p><p>Another one is call parking which allows the call agents to pick up a call from another extension or device. This is particularly helpful for businesses where calls need to be transferred to different people.<\/p><p>Let\u2019s consider this <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-examples\/\">VoIP example<\/a><\/strong><\/span>:<\/p><p>If a receptionist answers a call and the caller needs to talk to the order department, the receptionist can park the call for the cleaning department to pick up from their own phone.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5275193 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5275193\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cdc87f7\" data-id=\"cdc87f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0afded2 elementor-widget elementor-widget-heading\" data-id=\"0afded2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. It is easier to fix<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6409c14 elementor-widget elementor-widget-text-editor\" data-id=\"6409c14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>VoIP systems can be troubleshooted through a web-based interface which means the issues can be resolved without the need for a technician. Since the system is cloud-based and managed by a <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/voip-phone-system\/\">VoIP provider<\/a><\/strong><\/span>, many software and hardware issues are handled off-site.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-632c4e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"632c4e0\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5777406\" data-id=\"5777406\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c24e95 elementor-widget elementor-widget-heading\" data-id=\"9c24e95\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. It is more secure than landlines<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc096a0 elementor-widget elementor-widget-text-editor\" data-id=\"cc096a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>VoIP provides more security provided the security measures are in check. With landline systems, physical trespassing is quite common but that is not the case with digital communication.<\/p><p>In digital communications, cybersecurity is a threat but many VoIP providers nullify it with measures like:<\/p><ul><li>Firewalls.<\/li><li>Encryption.<\/li><li>Authentication.<\/li><li>Network segmentation. <\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86e6ed1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86e6ed1\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08c08d0\" data-id=\"08c08d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79b72de elementor-align-center elementor-widget elementor-widget-button\" data-id=\"79b72de\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get VoIP Phone Quotes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3822f4 elementor-widget elementor-widget-spacer\" data-id=\"d3822f4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad8e7bd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad8e7bd\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6562509\" data-id=\"6562509\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dffe082 elementor-widget elementor-widget-heading\" data-id=\"dffe082\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"what_should_you_look_for_in_a_voip_for_a_small_business\"><\/span>What should you look for in a VoIP for a small business?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f2870 elementor-widget elementor-widget-text-editor\" data-id=\"39f2870\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Did you get the answer to \u201cIs VoIP good for a small business\u201d now? But we get it, it still feels risky to invest in a new technology as a small business.<\/p><p>Here are some points that will help you to choose the ideal VoIP provider and package.<\/p><ul><li>Evaluate the <span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/voip-phone-costs\/\">total cost of VoIP<\/a><\/strong><\/span> including the setup cost, monthly fees and potential savings on long-distance international calls. Then decide whether it fits in your budget or not.<\/li><li>Determine whether the VoIP provider is reliable or not. This includes uptime guarantees, social proof, call quality assurance and security measures. You can get <span style=\"text-decoration: underline\"><span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/comparedbusiness.com\/uk\/voip-phone-system\/\">free VoIP quotes from Compared Business.<\/a><\/strong><\/span><\/span><p>\u00a0<\/p><\/li><li>Identify the specific features you require such as call analytics and conference calling and see if the selected VoIP package includes that at affordable rates.<\/li><li>Determine whether the VoIP system integrates seamlessly with your existing IT infrastructure including email platforms and CRM software.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46073ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46073ce\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e9ad73\" data-id=\"7e9ad73\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77f3489 elementor-widget elementor-widget-heading\" data-id=\"77f3489\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"find_top_voip_providers_in_the_uk_with_comparedbusiness\"><\/span>Find Top VoIP Providers In The UK With ComparedBusiness<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b50ce4 elementor-widget elementor-widget-text-editor\" data-id=\"2b50ce4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>ComparedBusiness streamlines the process of setting up a VoIP phone system for your business by connecting you with reliable VoIP providers in the UK. Just submit your requirements in under 2 minutes and we will get back to you with quotes from VoIP providers. This will cost you nothing.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-570efda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"570efda\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b66ac25\" data-id=\"b66ac25\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bba8ab1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bba8ab1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get VoIP Phone Quotes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e162a elementor-widget elementor-widget-spacer\" data-id=\"d5e162a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>One of the concepts that are thrown out a lot in communication is that VoIP is only suitable for large businesses. Spoiler Alert! No. One report by Startupanz stated that startups can reduce their communication cost by 90% by using VoIP. However, cost-effectiveness is not the only benefit of VoIP. VoIP or Voice over Internet &#8230; <a title=\"Top 6 Benefits of VoIP for Small Businesses\" class=\"read-more\" href=\"https:\/\/comparedbusiness.com\/uk\/blog\/voip-system\/benefits-of-voip-for-small-business\/\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":9960,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-9860","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip-system"],"_links":{"self":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/9860"}],"collection":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/comments?post=9860"}],"version-history":[{"count":22,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/9860\/revisions"}],"predecessor-version":[{"id":10590,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/posts\/9860\/revisions\/10590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/media\/9960"}],"wp:attachment":[{"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/media?parent=9860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/categories?post=9860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/comparedbusiness.com\/uk\/wp-json\/wp\/v2\/tags?post=9860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}