VoIP Systems for Small Business in the UK - Compare Quotes

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What is a VoIP phone system?

VoIP is a phone system that uses the internet to make and receive calls. It requires no physical telephone lines or phone sets and lets you make high-quality calls in addition to providing many advanced features.

VoIP System

Why does a small business like you need VoIP?

With the news that traditional landline systems in the UK will be phased out and replaced with digital technology by the end of 2025, it’s only reasonable that your small business shift to VoIP. It can benefit you in various ways:

  • VoIP systems offer advanced features like video conferencing, auto-attendant, ring groups, voicemail transcription and call centre analytics which increases the efficiency & productivity of your employees.

  • It uses your existing internet connection to manage calls which means you save huge costs on the installation and maintenance of physical phone lines. It also cuts down the cost of calling. Many VoIP providers offer unlimited domestic calls and affordable international calls.

  • VoIP calls are usually encrypted which means your calls remain secure from eavesdropping and interception.

  • VoIP system is easily scalable. You just have to call your VoIP provider when adding a new line, and it will assign you a virtual extension through the software.

  • You can get virtual VoIP phone numbers for any area code you want. This makes your business look more global and stabilised in the eyes of your customers.

Key benefits of VoIP system for small businesses

Saves costs on calls, hardware needs & installation

Ease in adding and removing phone lines

Superior customer service & productivity

Smooth integration with third-party applications

Increased flexibility for employees

High mobility especially for remote teams

Which type of VoIP do you need?

You can choose between 2 types of VoIP systems for your small business. 

1. Hardware-based phones vs software-based phones.

2. In-house vs hosted VoIP system.

Hardware-based phones are physical devices that manage calls over the internet.
Advantage Disadvantage
  • You don’t need to rely on the stability of a computer or mobile device.
  • These phones come with upfront costs for your business.
Software-based phones utilise your existing devices like laptops, mobile phones and computers to manage VoIP calls.
Advantages Disadvantages
  • Provide enhanced mobility as you’re not limited to a desk phone to make calls.
  • Doesn’t incur the upfront cost of the desk phones.
  • You need a stable computer, laptop or mobile device for reliable working
An In-house VoIP system requires a physical setup in your office space. This includes the installation of an IP-PBX, handsets and SIP trunks. You would also need to have a dedicated operator to maintain the system.
Advantages Disadvantages
  • Full control over your VoIP system.
  • Allows for customisation of the features.
  • Incurs high installation costs.
  • Requires investment & resources for proper management.
In the case of a hosted VoIP system, the system is installed at the VoIP provider’s premises and linked to your company via the cloud. The maintenance of the system is the responsibility of the VoIP provider.
Advantages Disadvantages
  • Low installation costs.
  • No hassle of maintenance.
  • Latency issues may occur because of your network connection.
  • The control of the system remains with the VoIP provider.

Pricing of VoIP

The cost of a VoIP system for your small business depends on many factors, including the:

  • Type of desk phone you want.
  • Number & scope of features you require.
  • Type of connectivity device you need (e.g. analogue telephone adapters or headsets with microphones).
  • Mode of contract (long-term or short-term).
  • Type of system you finalise (hosted or in-house).

Other than that, you might also have to pay for the installation costs.

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Why Compare VoIP Phone Systems at ComparedBusiness?

At ComparedBusiness, we don’t just compare, we help match your business to the top VoIP providers for your unique business needs.

Join businesses who have chosen us for smarter decisions.

We help you identify the most cost-effective solutions quickly.

We connect you to top VoIP providers ensuring you get the best service.

Catering to a Diverse Range of B2B Business Needs.


  1. Identify the requirements of your business.
  2. Identify the type of VoIP system you require.
  3. Take a note of your budget.
  4. Choose a reliable VoIP provider.
  5. Get your business VoIP number.
  6. Install the system.

The cost of VoIP per month will depend on factors like contract type, plan bought, provider and features. Generally, it costs around £5 – £50 per month per user without the hardware and installation costs included.

Yes, you can use VoIP without a desk phone on your laptop, mobile phone or computer. All that is required is an internet connection and a VoIP application installed on your device. This transforms your devices into virtual phones.