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What Is a VoIP Adapter & How Does It Work?

Let’s face it – traditional phone lines are getting obsolete.
Enter the VoIP technology, a mode of communication that is revolutionising how businesses communicate. One important element of this technology is VoIP adapters.

With VoIP systems now powering 63% of startups in 2024, understanding how these adapters work is important. Ready to make your calls clearer and future-proof? Let’s start.

What is a VoIP adapter?

Think of a VoIP adapter as the bridge between the old and the new. This small device allows traditional analogue phones to connect to VoIP networks and transform the regular voice signals into digital data that travels over IP networks. Essentially, it’s the middleman that makes a landline work in the modern world of internet-powered communication.

Why is it important? Well, businesses transitioning from landlines to VoIP systems often need a cost-effective way to upgrade without replacing all their equipment. The VoIP adapter, also known as an ATA (Analogue telephone adapter) lets you use your existing phone with the VoIP technology.

Useful for both small offices and large setups, VoIP adapters simplify the switch to internet-based phone calls without breaking the bank.

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How does a VoIP adapter work?

How Does A VoIP Adapter Work

A VoIP adapter bridges the gap between traditional voice signals and modern IP networks. Let’s break it down step by step.

The basic components:

  1. Analogue phone: Your existing desk phone.

  2. VoIP adapter: It’s the brain of the operation, which is equipped with ports like RJ11 connections for analogue phones and RJ45 ports for internet connectivity.

  3. Internet connection: It carries your calls via VoIP networks.

Step-by-step process:

  1. Plug your analogue phone into the adapter’s RJ11 port. The VoIP adapter converts the analogue signals from your phone into digital packets.

  2. Use an Ethernet cable to link the adapter to your router via the RJ45 port. These packets are sent through IP networks using internet protocols that connect to the recipient.

  3. Access the settings through a web interface or follow your VoIP service provider’s instructions. The configuration typically involves entering your SIP credentials to activate the connection.

  4. If the recipient is using an analogue phone, another adapter will be present to convert the digital packets back into analogue signals.
Working of VoIP Adapter

Benefits of using a VoIP adapter

Benefits of VoIP Adapters

Switching to a modern communication system with a VoIP phone adapter is quite advantageous for your business.

1. Cost efficiency for business

Why throw money at outdated systems? A VoIP adapter allows you to transition from traditional landlines to VoIP networks without the hefty price tag of overhauling your equipment.

Many businesses experienced a cost saving of even 30% to 50% after switching to VoIP phone systems. This is one of the biggest reasons why different industries are using VoIP.

2. Compatibility with existing analogue phones

If you have a reliable analogue phone you’re not ready to part with, no problem. A VoIP adapter makes it compatible with modern IP networks to ensure your investment in the hardware isn’t wasted.

3. Simplified setup and installation

Setting up a VoIP phone adapter is straightforward. Unlike traditional landline phone systems that require extensive wiring, a VoIP adapter offers a plug-and-play solution.

All you need is a few basic components that are mentioned above and voila, your system is live. This ease of installation saves your business significant time and money.

4. Enhanced call quality

One big advantage of VoIP is the quality of the voice signals. Every phone call feels as though the person is in the room (provided the internet connection is stable). Plus, features like voicemail, call forwarding and VoIP recording add layers of functionality. Think of the enhancement in customer support you’ll achieve as a result of it.

According to a statistical report by Finance Online, the top feature of VoIP according to small businesses is “Find me,” followed by “handling phone calls” and “conference calling.”

Types of VoIP adapters

VoIP adapters come in various forms.

1. Single-port adapters

A single-port VoIP phone adapter is ideal for home offices or small businesses with limited communication needs. These adapters connect one analogue phone to the VoIP network. It is also called a single FXS (Foreign exchange subscriber).

2. Multi-port adapters

For businesses juggling multiple phone lines, multi-port adapters are the go-to choice. These adapters can support several analogue phones, making them great for busy offices or customer service centres.

3. Wireless VoIP adapters

Wireless VoIP adapters connect analogue phones to the IP networks without the need for physical cabling. They are great for remote teams or businesses with dynamic office setups. But mind it, they come at a higher cost than the previous types.

Types of VoIP adapters

Want to choose the right VoIP adapter? Look at the following points.

1. SIP compatibility

What if you build a bridge only to find out it doesn’t connect to the other side? That’s what using a VoIP adapter without SIP compatibility feels like. SIP (Session Initiation Protocol) ensures your adapter integrates smoothly with your VoIP network and supports all essential features like call forwarding, voicemail and conferencing.

You might want to read our article on VoIP vs SIP.

2. Codec support

Look for adapters supporting codecs like G.711 for high-quality audio and G.729 for low-bandwidth efficiency. These codes convert your voice signals into digital data to ensure clear and reliable phone calls.

3. Power-over-Ethernet

Simplify your setup with PoE, which delivers power and data through a single cable. This feature eliminates the need for separate power supplies. Result? Neat and hassle-free installation.

4. Security protocols

In an era where cyber threats are as common as rainy days in London, your VoIP adapter must have robust security protocols. Look for features like TLS encryption and SRTP (Secure Real-time Transport Protocol) to protect your VoIP recording and communication data.

VoIP adapters vs IP phones

Businesses often face a key decision: VoIP adapter or native IP phones? While both enable communication over IP networks, their benefits and limitations differ. Let’s find out.

Difference:

A VoIP adapter fills the gap between your analogue phone and modern VoIP network by converting voice signals into digital packets. Whereas IP phones are purpose-built for internet calling. They connect directly to the VoIP gateway without any intermediary device.

Pros and cons of VoIP adapters:

Look for adapters supporting codecs like G.711 for high-quality audio and G.729 for low-bandwidth efficiency. These codes convert your voice signals into digital data to ensure clear and reliable phone calls.

Pros Cons
  • Cost-effective if you have analogue phones.
  • Easy to install and configure.
  • Perfect for small offices.
  • Limited scalability for large enterprises.
  • Dependence on existing analogue phones might restrict advanced features like HD call quality.

Pros and cons of IP phones:

Simplify your setup with PoE, which delivers power and data through a single cable. This feature eliminates the need for separate power supplies. Result? Neat and hassle-free installation.

Pros Cons
  • Packed with advanced features.
  • Scalable for growing businesses.
  • Built-in support for protocols like SIP.
  • Higher upfront costs (basic phone is around £40.
  • Requires familiarity with newer hardware.

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FAQs

A VoIP adapter typically costs between £30 and £100, depending on the model and features. Single-port adapters are more affordable while multi-port ones with Power-over-Ethernet fall on the higher end of the spectrum.

Yes, a VoIP adapter works with most existing internet connections, provided you have sufficient bandwidth. Ensure a stable and fast connection to maintain high-quality voice signals and uninterrupted phone calls.

Focus on the following features:

  • SIP compatibility.
  • Support for codecs like G.711.
  • Good security protocols.
  • Power-Over-Ethenert.

Written by:

Picture of Sophia Taylor
Sophia Taylor
Sophia Taylor is a prolific business writer and tech enthusiast based in Edinburgh. Her career blends a love for writing with a fascination for technology, resulting in insightful articles for ComparedBusiness. Sophia holds a degree in Business Administration from the University of Edinburgh and has written for several esteemed publications.

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